Heated room, with nice touches and very cute decor. Nice beds, savoury selection for breakfast. Location adjacent to Sapa tram station/ church/ tourist sites, interesting areas, and those glorious mountains.

I recently had an amazing stay at a hotel in Sapa. The owner, Ha, went above and beyond to make my experience unforgettable. The room I stayed in was spacious, comfortable, and filled with natural light. The bathroom was new and clean, and the breakfast provided was excellent with a wide variety of choices. Ha's family, including her husband and daughter, were also incredibly welcoming and kind. I can't thank them enough for such a wonderful stay.

Everything was perfect, no improvements needed.

Nicely furnished units with view on the mountains and much-desired heating available plus comfy bed, and the staff were very amiable!

Overall it was well furnished on 3rd to 6th floors. The location was handy and convenient, adjacent to restaurants within easy walk, the airport, and bus station.

The hotel is situated in a picturesque area surrounded by beautiful mountains, offering stunning views and a peaceful atmosphere. It is conveniently located near Cat Cat village, making it easy to explore the local culture and attractions. The rooms are clean and comfortable, with hot showers and comfortable beds. The staff goes above and beyond to ensure guests have a pleasant stay, offering helpful advice and arranging tours and activities. Guests also appreciate the continuous effort made by the staff to make them feel at home, providing excellent service and recommendations for restaurants in the area.

Some guests mentioned that their helmets were stolen during their stay, which caused inconvenience and required them to purchase new ones.

The place is modern and luxury, we didn't feel like leaving!

Huge and large rooms with a good view are accompanied by excellant service. It is nestled in the centre of the town, near a Catholic church.

I had twin/double room with windows overlooking the mountain and very comfy bed. The location was marvellous, close to Ham Rong flower garden. A small market and small markets were right next door.

This hotel exceeded all our expectations. The attention to detail and level of service was extraordinary. The staff went above and beyond to ensure our comfort and satisfaction. They even remembered our room number without checking, showing their dedication and attentiveness. The location of the hotel is ideal, nestled in a cozy little street just 50 meters away from the bustling main road. The view from our room on the top floor was breathtaking, surrounded by a beautiful valley and ongoing construction of new buildings. The basic amenities provided were clean and well-maintained, ensuring a comfortable stay. We particularly enjoyed starting our day with hot drinks in the cozy little breakfast restaurant before being taken up to our mountain view room. The freshly prepared juices at breakfast were a delightful touch.

Everything was perfect.

The location of the hotel couldn't be better. It is just a two-minute walk to the town centre, where you can find plenty of shops, massage places, and restaurants. Being in the heart of the town, you are away from the noisy main street and can enjoy a peaceful atmosphere in a side street. This also allows you to observe the vibrant and lively street life during the day.

It would be beneficial if the hotel could address the issue mentioned in one of the reviews regarding the windows not fully closing in some rooms. Providing an extra blanket or duvet in the room for cold days would also be a nice addition.

This hotel is a hidden gem nestled in a nice little street just 50 meters away from the bustling main road. The location is perfect, with all the major attractions just a stone's throw away. The rooms are cozy and comfortable, providing a warm shower for those chilly Sapa mornings. I loved having a small balcony overlooking the street, where I could watch the local vendors selling their colorful vegetables. The view of the surrounding mountains was simply breathtaking, especially on clear days. And let's not forget about the delicious breakfast with freshly prepared juices - the perfect way to start the day.

All was more than satisfactory.

Great location, friendly staff, comfortable room, delicious breakfast, helpful recommendations.

Can't fault the property.

During our stay at the hotel, we had a wonderful experience exploring the beautiful surroundings of Sapa. We decided to join a trek organized by the hotel, and it was absolutely amazing! The hike took us to a non-touristy tribe village, allowing us to truly immerse ourselves in the local culture. Our local guide was very knowledgeable and spoke English fluently, making the experience even more enjoyable. The hotel also went above and beyond by allowing us to take a shower even after we had checked out, ensuring we were refreshed before our journey back to Hanoi. we had a fantastic time at Heart Of Sapa Hotel and would highly recommend it for anyone visiting Sapa.

I was pleasantly surprised by this hotel's value for money. The prices were very reasonable, especially considering the level of service and attention to detail provided. The hotel is conveniently located on a quiet street just off the main road, in the centre of the city. The staff went above and beyond to make our stay comfortable. The rooms were well-appointed and the hot drinks served in the cozy breakfast restaurant were a lovely touch. The view from our mountain view room was breathtaking, and the freshly prepared juices at breakfast were a delightful addition.

All was perfect, no complaints whatsoever.

I loved the location of the hotel, just off the main street and up to the bus stop. It was super easy to walk to some great restaurants as well. The hotel facilities were clean and top-notch, especially the bathroom. The staff was incredibly friendly and helpful with organizing tours and even provided coffee and sandwiches for our train ride back home. Lastly, the breakfast was one of the best I've tasted during my trip.

All was perfect.

The location of the hotel was excellent, close to many nearby attractions and restaurants. The breakfast was also decent quality. We particularly loved the friendly and helpful staff, who went above and beyond to make us feel welcome and organized our day trips. the laundry service offered was a definite plus!

There were some noise issues due to nearby construction. However, this didn't affect us too much and was typical of the area.